Careful handling

Privacy notice

Mortgage enquiries can involve sensitive financial context. This notice explains what we collect, why, how long we keep it and the choices available to you.

Last updated: 15 August 2026.

Controller and information collected

Host Linkhub is the responsible party for personal information processed through this site and our engagements. The public form collects name, email address, selected service, preferred timing and your message. After engagement, we may process identity and contact details, income evidence, bank statements, debt commitments, household expenses, property assumptions and correspondence needed for the agreed assessment. Please do not place account numbers or identity numbers in the public form.

We use information to answer enquiries, enter and perform a contract, prepare assessments, protect confidential records, keep accounting records and meet legal duties. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. We do not sell personal information or use financial records for unrelated marketing.

Sharing and international transfers

Access is limited to authorised personnel and service providers needed for secure communications, hosting, storage or professional compliance. Providers act under appropriate confidentiality and data-protection terms. If information is stored or accessed outside South Africa, we use contractual or other safeguards required by applicable law. We disclose information when legally required, not to prospective lenders unless you expressly instruct us and the engagement allows it.

Retention and security

Unconverted public enquiries are normally deleted after 12 months. Engagement files are generally retained for five years after completion where needed for contractual, accounting or legal purposes, then securely deleted or anonymised. A dispute or legal hold may extend retention. We use access controls, proportionate technical safeguards and careful transfer procedures, but no internet transmission is risk-free.

Your rights

Subject to the Protection of Personal Information Act and applicable exceptions, you may ask to access, correct or delete information; object to or restrict processing; withdraw consent; or complain to South Africa’s Information Regulator. We may verify identity before acting. Requests should be sent to info@host-linkhub.digital.

Our cookie notice explains browser storage and optional analytics choices. External sites have their own privacy practices. Material changes to this notice will be posted here with a revised date.